Terms & Conditions

You can book places on our classes, workshops and events on our website or in person at our store, Stitch! Crafts and Classes, 2 Hazelwood Lane, N13 5EX.
Places are booked on a first-come-first-served basis. Full payment is required at the time of booking in order to reserve your place.
Bookings and payments will be confirmed by email.
The materials and tools needed for each class varies, so please refer to the course description but don’t hesitate to contact us with any queries.
If you are unable to attend a class, workshop or event you may send someone else in your place. You must let us know the name of the attendee prior to the class, workshop or event taking place.
Confirmed & paid bookings are not eligible for payment refunds.
You can transfer to another class, workshop or event or receive a credit note if you notify us at least 14 days before the date of the class, workshop or event you are booked on to attend.
In exceptional circumstances, where we may have to cancel one of our advertised classes, workshops or events, you will be offered a full refund.
If a class, workshop or event is cancelled our liability is solely for the cost of the booking fee, not for any other costs you may have incurred such as materials you may have purchased in advance, travel costs or accommodation.
Attendees at our classes, workshops and events are not permitted to use any of our instruction sheets, photography or designs for their own classes or other commercial concerns.